Training courses
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Satisfaction Improvement Action Planning
M1104 24 Feb 2025 - 28 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Relationship Management
M2691 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Complaining Management
M356 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Media Management in Crisis Communications
M78 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Service Desk
M2966 10 Mar 2025 - 14 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building a Customer Centric Organization
M352 17 Mar 2025 - 21 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Leadership and Crisis Management in Emergency Situations
M2556 17 Mar 2025 - 21 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Integrated Management Systems and Risk Management Strategies
F2143 17 Mar 2025 - 28 Mar 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Contract Risk Management Essentials
M318 17 Mar 2025 - 21 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Management Specialist
M345 17 Mar 2025 - 21 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Risk and Reputation Management Essentials
M1947 24 Mar 2025 - 28 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Business Continuity Planning and Execution
M2983 24 Mar 2025 - 28 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
PECB Certified ISO 37001 Lead Implementer
M1998 24 Mar 2025 - 28 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Mindset
M348 31 Mar 2025 - 4 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Risk Management and Compliance in Projects
M2257 31 Mar 2025 - 4 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
PECB Certified Lead Disaster Recovery Manager
M1980 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Mastering Crisis Leadership
M1713 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Operational Excellence and Risk Management
M806 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Risk Management and Compliance in Projects
M2257 14 Apr 2025 - 18 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
How to measure Patient and Customer satisfaction
F2330 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Excellence
M344 14 Apr 2025 - 18 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Comprehensive Crisis Management Strategies for Facilities Managers
M2601 21 Apr 2025 - 25 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Service Management
M342 28 Apr 2025 - 2 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Service Mindset
M348 28 Apr 2025 - 2 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Mastering Risk Crisis and Continuity Management
M1702 5 May 2025 - 9 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Customer Relationship Management
M2691 5 May 2025 - 9 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service and Public Relations
M1323 19 May 2025 - 23 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Award in Customer Service
F21 19 May 2025 - 30 May 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
PECB Certified ISO 37001 Lead Implementer
M1998 26 May 2025 - 30 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Certified Business Professional in Customer Service CBP
M2370 2 Jun 2025 - 6 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Experience Professional CCXP
M2306 2 Jun 2025 - 6 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Management Specialist
M345 9 Jun 2025 - 13 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Business Professional in Customer Service CBP
M2370 9 Jun 2025 - 13 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Service and Public Relations
M1323 9 Jun 2025 - 13 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
How to Measure Patient and Customer Satisfaction
M2897 16 Jun 2025 - 20 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Crisis Leadership Navigating Emergencies with Confidence
M1433 23 Jun 2025 - 27 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Strategic Risk Management for Business Success
M6 23 Jun 2025 - 27 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Operational Excellence and Risk Management
M806 30 Jun 2025 - 4 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Contract Risk Management and Compliance
M284 30 Jun 2025 - 4 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Risk Management in Industrial Operations
M375 7 Jul 2025 - 11 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Process HAZOP
M449 7 Jul 2025 - 11 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Certified Customer Service Professional
M357 14 Jul 2025 - 18 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
API 580 Risk Based Inspection RBI Mastery
F2964 14 Jul 2025 - 25 Jul 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Service Professional CCSP
M2928 14 Jul 2025 - 18 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Operational Risk Management and Resilience
M1948 28 Jul 2025 - 1 Aug 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Award in Customer Service
F21 28 Jul 2025 - 8 Aug 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Enterprise Risk Management
M794 4 Aug 2025 - 8 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)