Training courses
x Lisbon (Portugal)x Health, Safety and Environmentx Customer Servicex Communication and Writing Skillsx Digital Innovation and Transformation
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Senior Management and Key Stakeholders
M1656 17 Feb 2025 - 21 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Communicating to Influence and Impact
M2100 24 Feb 2025 - 28 Feb 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional CCSP
M2928 3 Mar 2025 - 7 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Crisis Communication Skills
M2082 10 Mar 2025 - 14 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Mindset
M348 10 Mar 2025 - 14 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Complaining Management
M356 24 Mar 2025 - 28 Mar 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Service Professional
M357 31 Mar 2025 - 4 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Protocols and Etiquette for Professional and Social Excellence
M1469 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Experience Management CEM
M2776 7 Apr 2025 - 11 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
The Customer Service and Public Relations Masterclass
F347 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Report Writing and Presentation Skills
M1755 21 Apr 2025 - 25 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
How to Measure Patient and Customer Satisfaction
M2897 21 Apr 2025 - 25 Apr 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Communication and Problem Solving
F39 21 Apr 2025 - 2 May 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Effective Internal Communications and Employee Engagement
M1412 28 Apr 2025 - 2 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering the Art of Interpretation
M2187 12 May 2025 - 16 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Service Desk
M2966 12 May 2025 - 16 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Focused Management
M142 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Certified Customer Experience Professional CCXP
M2306 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Brand Development and Customer Campaign Strategies
M2381 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Interpersonal Communication Skills
M2085 26 May 2025 - 30 May 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Corporate Communications
M2087 2 Jun 2025 - 6 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Service Management
M342 16 Jun 2025 - 20 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering Influence and Presentation Skills
F40 16 Jun 2025 - 27 Jun 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Beheerder Brandmeldinstallaties BBMI Certified Fire Alarm System Manager
M3007 16 Jun 2025 - 20 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Customer Management Specialist
M345 23 Jun 2025 - 27 Jun 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Effective Report Writing Techniques
M1302 30 Jun 2025 - 4 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Building a Customer Centric Organization
M352 30 Jun 2025 - 4 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Internal Communication Skills
F1494 7 Jul 2025 - 18 Jul 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Building Customer Centric Organization BCS
M1315 21 Jul 2025 - 25 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Advanced Customer Relationship Management
M2691 21 Jul 2025 - 25 Jul 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Empowering Influence and Effective Communication
M2086 28 Jul 2025 - 1 Aug 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Personal Effectiveness and Influencing Skills
M128 4 Aug 2025 - 8 Aug 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Internal Communications
M25 11 Aug 2025 - 15 Aug 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
How to measure Patient and Customer satisfaction
F2330 18 Aug 2025 - 29 Aug 2025 Duration : Two weeks
Lisbon (Portugal)
Lisbon (Portugal)
Organizational and Departmental Communication
M2083 15 Sep 2025 - 19 Sep 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Customer Satisfaction Improvement Action Planning
M1104 29 Sep 2025 - 3 Oct 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Mastering English Business Writing Skills
M1245 10 Nov 2025 - 14 Nov 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Report Writing for the Internal Auditor
M2084 17 Nov 2025 - 21 Nov 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)
Achieving Excellence by Providing a Quality Service
M349 17 Nov 2025 - 21 Nov 2025 Duration : One week
Lisbon (Portugal)
Lisbon (Portugal)