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Training courses

x Madrid (Spain)x Tbilisi (Georgia)x Customer Servicex Risk and Crisis Management

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Venue































Duration



Madrid (Spain)
Madrid (Spain)
Helpdesk Planning for Enhanced Customer Service Leadership
  M1024   20 Jan 2025 - 24 Jan 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Mastering Risk Crisis and Continuity Management
  M1702   20 Jan 2025 - 24 Jan 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Experience Management CEM
  M2776   20 Jan 2025 - 24 Jan 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Implementing and Managing a Customer Complaints System
  M356   20 Jan 2025 - 24 Jan 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
PECB Certified ISO 37001 Lead Auditor
  M2957   20 Jan 2025 - 24 Jan 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Building Customer Centric Organization BCS
  M1315   27 Jan 2025 - 31 Jan 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
PECB Certified ISO 37001 Lead Implementer
  M1998   27 Jan 2025 - 31 Jan 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Security Crisis Management and Negotiation Skills Development
  M1263   3 Feb 2025 - 7 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Building a Customer Centric Organization
  M352   3 Feb 2025 - 7 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Service Mindset
  M348   3 Feb 2025 - 7 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Advanced Risk Management in Industrial Operations
  M375   3 Feb 2025 - 7 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Service Desk
  M2966   3 Feb 2025 - 7 Feb 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Service Desk
  M2966   10 Feb 2025 - 14 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Risk Analysis and Management Tools for Project Success
  M1831   10 Feb 2025 - 14 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
How to measure Patient and Customer satisfaction
  F2330   10 Feb 2025 - 21 Feb 2025   Duration : Two weeks
Madrid (Spain)
Madrid (Spain)
Certified Risk Management Professional CRMP
  M1503   17 Feb 2025 - 21 Feb 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Brand Development and Customer Campaign Strategies
  M2381   24 Feb 2025 - 28 Feb 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Risk Management and Compliance in Projects
  M2257   3 Mar 2025 - 7 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Service and Public Relations
  M1323   3 Mar 2025 - 7 Mar 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Crisis Leadership Navigating Emergencies with Confidence
  M1433   3 Mar 2025 - 7 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
How to Measure Patient and Customer Satisfaction
  M2897   3 Mar 2025 - 7 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Integrated Management Systems and Risk Management Strategies
  F2143   3 Mar 2025 - 14 Mar 2025   Duration : Two weeks
Madrid (Spain)
Madrid (Spain)
Contract Risk Management and Compliance
  M284   3 Mar 2025 - 7 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Implementing and Managing a Customer Complaints System
  M356   10 Mar 2025 - 14 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Crisis Leadership Navigating Emergencies with Confidence
  M1433   10 Mar 2025 - 14 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
PECB Certified Lead Crisis Manager
  M1993   10 Mar 2025 - 14 Mar 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Customer Service Excellence
  M344   10 Mar 2025 - 14 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
PECB Certified ISO 31000 Lead Risk Manager
  M1996   10 Mar 2025 - 14 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Media Management in Crisis Communications
  M78   17 Mar 2025 - 21 Mar 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
PECB Certified Lead Disaster Recovery Manager
  M1980   17 Mar 2025 - 21 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Professional Certificate in Customer Experience and Journey Strategies
  M2306   17 Mar 2025 - 21 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
ISM Endorsed Customer Experience CX and Brand Activation Professional
  M2051   17 Mar 2025 - 21 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
API 580 Risk Based Inspection RBI Mastery
  F2964   17 Mar 2025 - 28 Mar 2025   Duration : Two weeks
Tbilisi (Georgia)
Tbilisi (Georgia)
Customer Experience Management CEM
  M2776   17 Mar 2025 - 21 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Enterprise Risk Management
  M794   24 Mar 2025 - 28 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Operational Risk Management and Resilience
  M1948   24 Mar 2025 - 28 Mar 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
API 580 Risk Based Inspection RBI Mastery
  F2964   24 Mar 2025 - 4 Apr 2025   Duration : Two weeks
Madrid (Spain)
Madrid (Spain)
Achieving Excellence by Providing a Quality Service
  M349   24 Mar 2025 - 28 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Satisfaction Improvement Action Planning
  M1104   24 Mar 2025 - 28 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Advanced Customer Service Management
  M342   24 Mar 2025 - 28 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Chief Risk Officer
  M1941   24 Mar 2025 - 28 Mar 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Certified Customer Service Professional CCSP
  M2928   31 Mar 2025 - 4 Apr 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Management Specialist
  M345   31 Mar 2025 - 4 Apr 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Certified Customer Service Professional
  M357   31 Mar 2025 - 4 Apr 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Customer Experience Perfection for Modern Managers
  M801   31 Mar 2025 - 4 Apr 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Mastering Crisis Leadership
  M1713   31 Mar 2025 - 4 Apr 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Leadership and Crisis Management in Emergency Situations
  M2556   7 Apr 2025 - 11 Apr 2025   Duration : One week
Madrid (Spain)
Madrid (Spain)
Award in Customer Service
  F21   7 Apr 2025 - 18 Apr 2025   Duration : Two weeks
Madrid (Spain)
Madrid (Spain)
PECB Certified Lead Disaster Recovery Manager
  M1980   7 Apr 2025 - 11 Apr 2025   Duration : One week
Tbilisi (Georgia)
Tbilisi (Georgia)
Risk And Crisis Management with Business Continuity
  M2147   7 Apr 2025 - 11 Apr 2025   Duration : One week