Training courses
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Customer Service Management
M342 27 Jan 2025 - 31 Jan 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Focused Management
M142 17 Feb 2025 - 21 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Experience Management CEM
M2776 17 Feb 2025 - 21 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Implementing and Managing a Customer Complaints System
M356 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Satisfaction Improvement Action Planning
M1104 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Interpersonal Communication Skills
M2085 24 Feb 2025 - 28 Feb 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Service Desk
M2966 10 Mar 2025 - 14 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Management Specialist
M345 17 Mar 2025 - 21 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Communicating to Influence and Impact
M2100 24 Mar 2025 - 28 Mar 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Report Writing for the Internal Auditor
M2084 31 Mar 2025 - 4 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Mastering English Business Writing Skills
M1245 7 Apr 2025 - 11 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Empowering Influence and Effective Communication
M2086 14 Apr 2025 - 18 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Effective Report Writing Techniques
M1302 14 Apr 2025 - 18 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
How to measure Patient and Customer satisfaction
F2330 14 Apr 2025 - 25 Apr 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Negotiation and Communication Skills
M2940 21 Apr 2025 - 25 Apr 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Service Mindset
M348 28 Apr 2025 - 2 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Customer Relationship Management
M2691 5 May 2025 - 9 May 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Negotiation and Communication Skills
F2941 5 May 2025 - 16 May 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Certified Business Professional in Customer Service CBP
M2370 2 Jun 2025 - 6 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Report Writing and Presentation Skills
M1755 2 Jun 2025 - 6 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Service and Public Relations
M1323 9 Jun 2025 - 13 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
How to Measure Patient and Customer Satisfaction
M2897 16 Jun 2025 - 20 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Communicating to Senior Management and Key Stakeholders
M1656 16 Jun 2025 - 20 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Personal Effectiveness and Influencing Skills
M128 23 Jun 2025 - 27 Jun 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Organizational and Departmental Communication
M2083 30 Jun 2025 - 4 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
ISM Endorsed Customer Experience CX and Brand Activation Professional
M2051 7 Jul 2025 - 11 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Certified Customer Service Professional
M357 14 Jul 2025 - 18 Jul 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Award in Customer Service
F21 28 Jul 2025 - 8 Aug 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
The Art of Dealing With Others Via Protocols and Etiquette
M1469 4 Aug 2025 - 8 Aug 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
The Customer Service and Public Relations Masterclass
F347 11 Aug 2025 - 22 Aug 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Communication Skills for Managers
M2388 18 Aug 2025 - 22 Aug 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Mastering Influence and Presentation Skills
F40 1 Sep 2025 - 12 Sep 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Certified Customer Service Professional CCSP
M2928 15 Sep 2025 - 19 Sep 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Corporate Communications
M2087 15 Sep 2025 - 19 Sep 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Internal Communication Skills
F1494 6 Oct 2025 - 17 Oct 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Internal Communications
M25 13 Oct 2025 - 17 Oct 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Achieving Excellence by Providing a Quality Service
M349 20 Oct 2025 - 24 Oct 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Building Customer Centric Organization BCS
M1315 20 Oct 2025 - 24 Oct 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Service Excellence
M344 20 Oct 2025 - 24 Oct 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Customer Experience Perfection for Modern Managers
M801 27 Oct 2025 - 31 Oct 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Advanced Communication and Problem Solving
F39 27 Oct 2025 - 7 Nov 2025 Duration : Two weeks
Baku (Azerbaijan)
Baku (Azerbaijan)
Building a Customer Centric Organization
M352 10 Nov 2025 - 14 Nov 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 17 Nov 2025 - 21 Nov 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Crisis Communication Skills
M2082 17 Nov 2025 - 21 Nov 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)
Brand Development and Customer Campaign Strategies
M2381 15 Dec 2025 - 19 Dec 2025 Duration : One week
Baku (Azerbaijan)
Baku (Azerbaijan)