Training courses
Kigali (Rwanda)
Kigali (Rwanda)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 10 Feb 2025 - 14 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
How to measure Patient and Customer satisfaction
F2330 10 Feb 2025 - 21 Feb 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Brand Development and Customer Campaign Strategies
M2381 10 Feb 2025 - 14 Feb 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Management Specialist
M345 24 Feb 2025 - 28 Feb 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Relationship Management
M2691 24 Feb 2025 - 28 Feb 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Achieving Excellence by Providing a Quality Service
M349 3 Mar 2025 - 7 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to Measure Patient and Customer Satisfaction
M2897 10 Mar 2025 - 14 Mar 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building a Customer Centric Organization
M352 17 Mar 2025 - 21 Mar 2025 Duration : One week
Munich (Germany)
Munich (Germany)
How to measure Patient and Customer satisfaction
F2330 31 Mar 2025 - 11 Apr 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Mindset
M348 31 Mar 2025 - 4 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Excellence
M344 7 Apr 2025 - 11 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service Excellence
M344 14 Apr 2025 - 18 Apr 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Complaining Management
M356 14 Apr 2025 - 18 Apr 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Advanced Customer Service Management
M342 28 Apr 2025 - 2 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Business Professional in Customer Service CBP
M2370 28 Apr 2025 - 2 May 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Certified Customer Service Professional
M357 12 May 2025 - 16 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Service and Public Relations
M1323 19 May 2025 - 23 May 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Award in Customer Service
F21 19 May 2025 - 30 May 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Professional Certificate in Customer Experience and Journey Strategies
M2306 2 Jun 2025 - 6 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Business Professional in Customer Service CBP
M2370 9 Jun 2025 - 13 Jun 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Management Specialist
M345 9 Jun 2025 - 13 Jun 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Award in Customer Service
F21 23 Jun 2025 - 4 Jul 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Advanced Customer Relationship Management
M2691 7 Jul 2025 - 11 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Satisfaction Improvement Action Planning
M1104 14 Jul 2025 - 18 Jul 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service Mindset
M348 14 Jul 2025 - 18 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Service Professional CCSP
M2928 14 Jul 2025 - 18 Jul 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Certified Customer Service Professional
M357 4 Aug 2025 - 8 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Achieving Excellence by Providing a Quality Service
M349 11 Aug 2025 - 15 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Focused Management
M142 18 Aug 2025 - 22 Aug 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Experience Perfection for Modern Managers
M801 18 Aug 2025 - 22 Aug 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
How to Measure Patient and Customer Satisfaction
M2897 18 Aug 2025 - 22 Aug 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Professional Certificate in Customer Experience and Journey Strategies
M2306 1 Sep 2025 - 5 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Customer Complaining Management
M356 15 Sep 2025 - 19 Sep 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Brand Development and Customer Campaign Strategies
M2381 15 Sep 2025 - 19 Sep 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
The Customer Service and Public Relations Masterclass
F347 6 Oct 2025 - 17 Oct 2025 Duration : Two weeks
Munich (Germany)
Munich (Germany)
Building a Customer Centric Organization
M352 6 Oct 2025 - 10 Oct 2025 Duration : One week
Munich (Germany)
Munich (Germany)
The Customer Service and Public Relations Masterclass
F347 13 Oct 2025 - 24 Oct 2025 Duration : Two weeks
Kigali (Rwanda)
Kigali (Rwanda)
Customer Experience Management CEM
M2776 20 Oct 2025 - 24 Oct 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Service and Public Relations
M1323 27 Oct 2025 - 31 Oct 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Helpdesk Planning for Enhanced Customer Service Leadership
M1024 27 Oct 2025 - 31 Oct 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Focused Management
M142 3 Nov 2025 - 7 Nov 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Advanced Customer Service Management
M342 3 Nov 2025 - 7 Nov 2025 Duration : One week
Kigali (Rwanda)
Kigali (Rwanda)
Building Customer Centric Organization BCS
M1315 3 Nov 2025 - 7 Nov 2025 Duration : One week
Munich (Germany)
Munich (Germany)
Customer Experience Management CEM
M2776 24 Nov 2025 - 28 Nov 2025 Duration : One week
Munich (Germany)
Munich (Germany)